Symbols / FRSH $8.91 +0.91% Freshworks Inc.

Technology • Software - Application • United States • NMS
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About

Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company's software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company's Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.

Fundamentals
Scroll to Statements
Market Cap 2.53B Enterprise Value 1.79B Income 183.72M Sales 838.81M Book/sh 3.64 Cash/sh 2.75
Dividend Yield — Payout 0.00% Employees 4500 IPO — P/E 14.14 Forward P/E 12.88
PEG 0.52 P/S 3.02 P/B 2.45 P/C — EV/EBITDA 55.92 EV/Sales 2.14
Quick Ratio 1.88 Current Ratio 2.20 Debt/Eq 4.12 LT Debt/Eq — EPS (ttm) 0.63 EPS next Y 0.69
EPS Growth — Revenue Growth 14.50% Earnings 2026-05-05 ROA 0.53% ROE 16.93% ROIC —
Gross Margin 84.96% Oper. Margin 17.84% Profit Margin 21.90% Shs Outstand 243.91M Shs Float 222.59M Short Float 9.14%
Short Ratio 3.88 Short Interest — 52W High 16.14 52W Low 6.79 Beta 0.87 Avg Volume 7.64M
Volume 23.64M Target Price $12.38 Recom Buy Prev Close $8.83 Price $8.91 Change 0.91%
Valuation Models

Price estimates from analyst targets and simple models.

1. Analyst consensus
$12.38
Mean price target
2. Current target
$8.91
Latest analyst target
3. DCF / Fair value
$11.82
Simplified: (Free Cash Flow ÷ Shares) × 18 (P/FCF multiple). Not a …
Ratings
Current target
$8.91
Low
$8.00
High
$18.00
Mean
$12.38

Latest analyst rating changes

Date Action Analyst Rating Change Price Target
2026-02-23 down Jefferies Buy → Hold $8
2026-02-11 main Wells Fargo Equal-Weight → Equal-Weight $10
2026-02-11 main Citizens Market Outperform → Market Outperform $16
2026-02-11 main Cantor Fitzgerald Overweight → Overweight $12
2026-02-11 reit Needham Buy → Buy $15
2026-02-11 main Piper Sandler Neutral → Neutral $10
2026-02-03 down Piper Sandler Overweight → Neutral $12
2026-01-22 main Oppenheimer Outperform → Outperform $18
2025-12-17 init BTIG — → Neutral —
2025-11-07 main Piper Sandler Overweight → Overweight $20
2025-11-06 main Canaccord Genuity Buy → Buy $19
2025-10-01 init Wells Fargo — → Equal-Weight $13
2025-09-15 main Baird Neutral → Neutral $16
2025-09-12 main Morgan Stanley Equal-Weight → Equal-Weight $16
2025-09-12 reit JMP Securities Market Outperform → Market Outperform $27
2025-09-12 reit Needham Buy → Buy $25
2025-07-30 main Piper Sandler Overweight → Overweight $25
2025-05-02 main UBS Buy → Buy $19
2025-05-01 main Morgan Stanley Equal-Weight → Equal-Weight $18
2025-04-30 main Scotiabank Sector Perform → Sector Perform $18
News
RSS: Latest FRSH news
Insider Transactions
Filed Date Insider Relationship Transaction Shares Price Value SEC
2026-04-01 AUSTIN ROXANNE SCHUH Director — 2,437 $8.07 $19,667
2026-04-01 FLOWER JOHANNA Director — 1,650 $8.07 $13,316
2026-04-01 TAYLOR JENNIFER H Director — 1,238 $8.07 $9,991
2026-04-01 GANDHI SAMEER K. Director — 1,710 $0.00 $0
2026-03-18 SLOAT TYLER Chief Operating Officer — 264,303 $0.00 $0
2026-03-18 TICKLE IAN Officer — 279,850 $0.00 $0
2026-03-04 YAMAMOTO MIKA Officer — 32,577 $8.45 $275,276
2026-03-02 WOODSIDE DENNIS M. Chief Executive Officer — 125,000 $7.95 $993,750
2026-02-03 WOODSIDE DENNIS M. Chief Executive Officer — 265,119 $0.00 $0
2026-02-03 SLOAT TYLER Chief Financial Officer — 110,466 $0.00 $0
Financials
Statement View
Amounts in millions (2 decimals, no suffix) • EPS per share (2 decimals) • Trend = period evolution • YoY Growth = previous period %
Line Item Trend 2025-12-31 2024-12-31 2023-12-31 2022-12-31
Total Revenue
838.81
+16.43%
720.42
+20.79%
596.43
+19.77%
498.00
Operating Revenue
838.81
+16.43%
720.42
+20.79%
596.43
+19.77%
498.00
Cost Of Revenue
126.14
+11.31%
113.33
+9.64%
103.37
+7.93%
95.77
Reconciled Cost Of Revenue
126.14
+11.31%
113.33
+9.64%
103.37
+7.93%
95.77
Gross Profit
712.66
+17.39%
607.09
+23.13%
493.06
+22.58%
402.23
Operating Expense
699.05
-5.02%
736.04
+10.98%
663.24
+4.35%
635.60
Research And Development
163.21
-0.84%
164.59
+19.48%
137.76
+1.63%
135.54
Selling General And Administration
535.85
-6.23%
571.45
+8.75%
525.48
+5.08%
500.06
Selling And Marketing Expense
394.75
+1.01%
390.82
+9.23%
357.78
+4.25%
343.21
General And Administrative Expense
141.09
-21.89%
180.63
+7.71%
167.70
+6.92%
156.85
Other Gand A
141.09
-21.89%
180.63
+7.71%
167.70
+6.92%
156.85
Total Expenses
825.20
-2.85%
849.37
+10.80%
766.60
+4.82%
731.37
Operating Income
13.61
+110.55%
-128.95
+24.23%
-170.17
+27.08%
-233.37
Total Operating Income As Reported
13.21
+109.53%
-138.61
+18.55%
-170.17
+27.08%
-233.37
EBITDA
39.47
+136.03%
-109.53
+30.69%
-158.03
+28.77%
-221.87
Normalized EBITDA
39.87
+139.93%
-99.87
+36.80%
-158.03
+28.77%
-221.87
Reconciled Depreciation
25.86
+33.18%
19.41
+59.87%
12.14
+5.56%
11.50
EBIT
13.61
+110.55%
-128.95
+24.23%
-170.17
+27.08%
-233.37
Total Unusual Items
-0.41
+95.81%
-9.66
0.00
0.00
Total Unusual Items Excluding Goodwill
-0.41
+95.81%
-9.66
0.00
0.00
Special Income Charges
-0.41
+95.81%
-9.66
0.00
0.00
Restructuring And Mergern Acquisition
0.41
-95.81%
9.66
0.00
0.00
Net Income
183.72
+292.65%
-95.37
+30.61%
-137.44
+40.79%
-232.13
Pretax Income
53.28
+158.66%
-90.84
+26.61%
-123.77
+43.94%
-220.79
Net Non Operating Interest Income Expense
38.18
-26.14%
51.70
+12.64%
45.90
+264.77%
12.58
Net Interest Income
38.18
-26.14%
51.70
+12.64%
45.90
+264.77%
12.58
Interest Income Non Operating
38.18
-26.14%
51.70
+12.64%
45.90
+210.71%
14.77
Interest Income
38.18
-26.14%
51.70
+12.64%
45.90
+210.71%
14.77
Other Income Expense
1.49
+110.97%
-13.59
-2774.61%
0.51
+123.21%
-2.19
Other Non Operating Income Expenses
1.90
+148.33%
-3.92
-872.24%
0.51
+123.21%
-2.19
Tax Provision
-130.44
-2978.86%
4.53
-66.85%
13.67
+20.50%
11.34
Tax Rate For Calcs
0.00
+0.00%
0.00
+0.00%
0.00
+0.00%
0.00
Tax Effect Of Unusual Items
-0.09
+95.81%
-2.03
0.00
0.00
Net Income Including Noncontrolling Interests
183.72
+292.65%
-95.37
+30.61%
-137.44
+40.79%
-232.13
Net Income From Continuing Operation Net Minority Interest
183.72
+292.65%
-95.37
+30.61%
-137.44
+40.79%
-232.13
Net Income From Continuing And Discontinued Operation
183.72
+292.65%
-95.37
+30.61%
-137.44
+40.79%
-232.13
Net Income Continuous Operations
183.72
+292.65%
-95.37
+30.61%
-137.44
+40.79%
-232.13
Normalized Income
184.04
+309.78%
-87.73
+36.16%
-137.44
+40.79%
-232.13
Net Income Common Stockholders
183.72
+292.65%
-95.37
+30.61%
-137.44
+40.79%
-232.13
Otherunder Preferred Stock Dividend
—
—
0.00
0.00
Diluted EPS
—
-0.32
+31.91%
-0.47
+42.68%
-0.82
Basic EPS
—
-0.32
+31.91%
-0.47
+42.68%
-0.82
Basic Average Shares
—
300.84
+2.65%
293.09
+2.99%
284.59
Diluted Average Shares
—
300.84
+2.65%
293.09
+2.99%
284.59
Diluted NI Availto Com Stockholders
183.72
+292.65%
-95.37
+30.61%
-137.44
+40.79%
-232.13
Preferred Stock Dividends
—
—
—
—
Total Other Finance Cost
—
—
—
-12.58
Line Item Trend 2025-12-31 2024-12-31 2023-12-31 2022-12-31
Total Assets
1,602.71
-0.57%
1,611.88
+10.65%
1,456.77
+5.55%
1,380.22
Current Assets
1,097.17
-13.30%
1,265.43
-6.65%
1,355.55
+6.15%
1,277.01
Cash Cash Equivalents And Short Term Investments
781.37
-26.98%
1,070.07
-9.90%
1,187.63
+3.50%
1,147.49
Cash And Cash Equivalents
569.77
-8.15%
620.32
+27.08%
488.12
+60.52%
304.08
Other Short Term Investments
211.60
-52.95%
449.75
-35.70%
699.51
-17.06%
843.40
Receivables
150.82
+22.71%
122.91
+26.48%
97.18
+37.90%
70.47
Accounts Receivable
150.82
+22.71%
122.91
+26.48%
97.18
+37.90%
70.47
Gross Accounts Receivable
161.63
+22.63%
131.79
+24.64%
105.74
+37.15%
77.10
Allowance For Doubtful Accounts Receivable
-10.81
-21.65%
-8.88
-3.77%
-8.56
-29.18%
-6.63
Prepaid Assets
—
—
—
—
Current Deferred Assets
29.83
+14.26%
26.11
+13.96%
22.91
+13.75%
20.14
Restricted Cash
62.37
+2079033.33%
0.00
—
—
Other Current Assets
72.77
+57.03%
46.34
-3.11%
47.83
+22.92%
38.91
Total Non Current Assets
505.55
+45.92%
346.46
+242.26%
101.23
-1.92%
103.21
Net PPE
78.74
+25.41%
62.78
+13.13%
55.50
-2.92%
57.16
Gross PPE
138.91
+19.89%
115.87
+17.31%
98.77
+10.39%
89.47
Accumulated Depreciation
-60.17
-13.36%
-53.08
-22.68%
-43.27
-33.95%
-32.30
Properties
0.00
0.00
0.00
0.00
Machinery Furniture Equipment
89.75
+26.21%
71.11
+19.53%
59.50
+17.67%
50.56
Construction In Progress
0.27
+1969.23%
0.01
-98.27%
0.75
+235.27%
0.22
Other Properties
39.89
+8.14%
36.89
+12.65%
32.75
-0.83%
33.02
Leases
8.99
+14.62%
7.85
+36.04%
5.77
+2.02%
5.65
Goodwill And Other Intangible Assets
223.66
-5.97%
237.85
+3748.15%
6.18
+0.00%
6.18
Goodwill
146.68
-0.23%
147.01
+2278.48%
6.18
+0.00%
6.18
Other Intangible Assets
76.99
-15.25%
90.84
—
0.30
Non Current Deferred Assets
184.65
+495.00%
31.03
+4.22%
29.78
+5.50%
28.23
Non Current Deferred Taxes Assets
157.47
+1752.76%
8.50
-15.12%
10.01
+15.24%
8.69
Other Non Current Assets
18.50
+25.14%
14.79
+51.31%
9.77
-16.03%
11.64
Total Liabilities Net Minority Interest
570.06
+20.28%
473.96
+23.26%
384.51
+17.09%
328.40
Current Liabilities
498.03
+22.15%
407.71
+24.60%
327.21
+20.44%
271.69
Payables And Accrued Expenses
67.96
+60.57%
42.32
+34.03%
31.58
-7.33%
34.07
Payables
29.58
+73.03%
17.09
+12.68%
15.17
+2.59%
14.79
Accounts Payable
11.51
+610.75%
1.62
-53.54%
3.48
-41.01%
5.91
Current Accrued Expenses
38.38
+52.13%
25.23
+53.79%
16.41
-14.93%
19.29
Pensionand Other Post Retirement Benefit Plans Current
29.43
+0.12%
29.40
+31.97%
22.27
+2.47%
21.74
Total Tax Payable
18.07
+16.77%
15.47
+32.42%
11.69
+31.60%
8.88
Income Tax Payable
3.57
+390.52%
0.73
+0.83%
0.72
-37.22%
1.15
Current Debt And Capital Lease Obligation
9.22
+14.22%
8.07
+199.11%
2.70
-60.16%
6.78
Current Capital Lease Obligation
9.22
+14.22%
8.07
+199.11%
2.70
-60.16%
6.78
Current Deferred Liabilities
391.42
+19.36%
327.92
+21.15%
270.66
+29.44%
209.11
Current Deferred Revenue
391.42
+19.36%
327.92
+21.15%
270.66
+29.44%
209.11
Total Non Current Liabilities Net Minority Interest
72.03
+8.73%
66.25
+15.62%
57.30
+1.04%
56.71
Long Term Debt And Capital Lease Obligation
33.28
+10.13%
30.22
+12.79%
26.80
-4.89%
28.17
Long Term Capital Lease Obligation
33.28
+10.13%
30.22
+12.79%
26.80
-4.89%
28.17
Other Non Current Liabilities
38.75
+7.56%
36.03
+18.12%
30.50
+6.90%
28.53
Preferred Securities Outside Stock Equity
—
—
—
—
Stockholders Equity
1,032.65
-9.25%
1,137.92
+6.12%
1,072.26
+1.94%
1,051.82
Common Stock Equity
1,032.65
-9.25%
1,137.92
+6.12%
1,072.26
+1.94%
1,051.82
Capital Stock
0.00
+0.00%
0.00
+0.00%
0.00
+0.00%
0.00
Common Stock
0.00
+0.00%
0.00
+0.00%
0.00
+0.00%
0.00
Preferred Stock
0.00
0.00
0.00
0.00
Share Issued
283.43
-6.58%
303.38
+2.25%
296.69
+2.63%
289.09
Ordinary Shares Number
283.43
-6.58%
303.38
+2.25%
296.69
+2.63%
289.09
Additional Paid In Capital
4,586.39
-5.90%
4,874.13
+3.41%
4,713.52
+3.31%
4,562.32
Retained Earnings
-3,552.15
+4.92%
-3,735.88
-2.62%
-3,640.51
-3.92%
-3,503.07
Gains Losses Not Affecting Retained Earnings
-1.59
-370.71%
-0.34
+55.17%
-0.75
+89.85%
-7.43
Other Equity Adjustments
-1.59
-370.71%
-0.34
+55.17%
-0.75
+89.85%
-7.43
Total Equity Gross Minority Interest
1,032.65
-9.25%
1,137.92
+6.12%
1,072.26
+1.94%
1,051.82
Total Capitalization
1,032.65
-9.25%
1,137.92
+6.12%
1,072.26
+1.94%
1,051.82
Working Capital
599.14
-30.15%
857.71
-16.59%
1,028.33
+2.29%
1,005.32
Invested Capital
1,032.65
-9.25%
1,137.92
+6.12%
1,072.26
+1.94%
1,051.82
Total Debt
42.50
+10.99%
38.29
+29.84%
29.49
-15.61%
34.95
Capital Lease Obligations
42.50
+10.99%
38.29
+29.84%
29.49
-15.61%
34.95
Net Tangible Assets
808.99
-10.12%
900.07
-15.57%
1,066.08
+1.96%
1,045.64
Tangible Book Value
808.99
-10.12%
900.07
-15.57%
1,066.08
+1.96%
1,045.64
Line Item Trend 2025-12-31 2024-12-31 2023-12-31 2022-12-31
Operating Cash Flow
242.37
+50.87%
160.65
+86.41%
86.18
+3512.99%
-2.52
Cash Flow From Continuing Operating Activities
242.37
+50.87%
160.65
+86.41%
86.18
+3512.99%
-2.52
Net Income From Continuing Operations
183.72
+292.65%
-95.37
+30.61%
-137.44
+40.79%
-232.13
Depreciation Amortization Depletion
25.86
+33.18%
19.41
+59.87%
12.14
+5.56%
11.50
Depreciation
4.59
-18.32%
5.62
-16.51%
6.74
+0.22%
6.72
Amortization Cash Flow
21.26
+54.19%
13.79
+154.96%
5.41
+13.06%
4.78
Depreciation And Amortization
25.86
+33.18%
19.41
+59.87%
12.14
+5.56%
11.50
Amortization Of Intangibles
21.26
+54.19%
13.79
+154.96%
5.41
+13.06%
4.78
Other Non Cash Items
42.18
+8.73%
38.80
+21.92%
31.82
+24.57%
25.54
Stock Based Compensation
146.82
-32.25%
216.71
+2.85%
210.71
+1.45%
207.70
Provisionand Write Offof Assets
-151.74
0.00
0.00
—
Deferred Tax
2.64
+120.86%
-12.64
-856.28%
-1.32
+45.03%
-2.40
Deferred Income Tax
2.64
+120.86%
-12.64
-856.28%
-1.32
+45.03%
-2.40
Operating Gains Losses
-1.84
—
—
—
Gain Loss On Investment Securities
—
—
—
—
Unrealized Gain Loss On Investment Securities
—
—
-0.09
-26.76%
-0.07
Change In Working Capital
1.28
-86.80%
9.73
+169.10%
-14.08
-26.83%
-11.10
Change In Receivables
-28.06
-63.66%
-17.14
+36.46%
-26.98
-42.82%
-18.89
Changes In Account Receivables
-28.06
-63.66%
-17.14
+36.46%
-26.98
-42.82%
-18.89
Change In Prepaid Assets
-11.87
-751.97%
-1.39
+81.20%
-7.41
+8.97%
-8.14
Change In Payables And Accrued Expense
28.65
+133.89%
12.25
+2197.60%
-0.58
-107.47%
7.82
Change In Accrued Expense
19.08
+31.99%
14.45
+685.97%
1.84
-76.26%
7.75
Change In Payable
9.57
+534.35%
-2.20
+9.04%
-2.42
-3246.75%
0.08
Change In Account Payable
9.57
+534.35%
-2.20
+9.04%
-2.42
-3246.75%
0.08
Change In Other Working Capital
21.11
+4.06%
20.28
-40.01%
33.81
+100.15%
16.89
Change In Other Current Liabilities
-8.55
-100.45%
-4.26
+66.99%
-12.92
-47.00%
-8.79
Investing Cash Flow
206.13
+431.23%
38.80
-75.52%
158.50
+155.65%
-284.83
Cash Flow From Continuing Investing Activities
206.13
+431.23%
38.80
-75.52%
158.50
+155.65%
-284.83
Net PPE Purchase And Sale
-5.55
+37.62%
-8.90
-354.21%
-1.96
+71.98%
-6.99
Purchase Of PPE
-5.70
+37.89%
-9.18
-343.55%
-2.07
+70.98%
-7.13
Sale Of PPE
0.15
-46.59%
0.28
+153.64%
0.11
-19.71%
0.14
Capital Expenditure
-21.49
-46.58%
-14.66
-75.80%
-8.34
+31.89%
-12.24
Capital Expenditure Reported
-15.79
-187.89%
-5.49
+12.53%
-6.27
-22.58%
-5.12
Net Investment Purchase And Sale
245.91
-7.93%
267.09
+60.19%
166.73
+161.14%
-272.72
Purchase Of Investment
-586.83
+5.44%
-620.57
+26.37%
-842.80
+0.68%
-848.56
Sale Of Investment
832.74
-6.19%
887.66
-12.07%
1,009.53
+75.31%
575.84
Net Business Purchase And Sale
-18.43
+91.38%
-213.91
0.00
0.00
Purchase Of Business
-18.43
+91.38%
-213.91
0.00
0.00
Gain Loss On Sale Of Business
-1.84
0.00
0.00
—
Net Intangibles Purchase And Sale
—
—
—
0.00
Purchase Of Intangibles
—
—
—
0.00
Financing Cash Flow
-436.66
-549.21%
-67.26
-10.96%
-60.62
+61.23%
-156.35
Cash Flow From Continuing Financing Activities
-436.66
-549.21%
-67.26
-10.96%
-60.62
+61.23%
-156.35
Net Common Stock Issuance
-386.31
-2721.19%
-13.69
0.00
0.00
Common Stock Payments
-386.31
-2721.19%
-13.69
0.00
0.00
Repurchase Of Capital Stock
-386.31
-2721.19%
-13.69
0.00
0.00
Proceeds From Stock Option Exercised
6.30
-6.39%
6.73
-8.52%
7.36
-32.97%
10.98
Net Other Financing Charges
-56.65
+6.04%
-60.30
+11.30%
-67.98
+59.38%
-167.33
Changes In Cash
11.85
-91.04%
132.19
-28.18%
184.06
+141.48%
-443.71
Beginning Cash Position
620.40
+27.08%
488.22
+60.51%
304.16
-59.33%
747.86
End Cash Position
632.25
+1.91%
620.40
+27.08%
488.22
+60.51%
304.16
Free Cash Flow
220.88
+51.30%
145.98
+87.55%
77.84
+627.00%
-14.77
Income Tax Paid Supplemental Data
14.38
+20.38%
11.95
-0.71%
12.03
-10.27%
13.41
Amortization Of Securities
-6.56
+59.00%
-15.99
-2.17%
-15.65
-862.02%
-1.63
Common Stock Issuance
—
—
0.00
0.00
Earnings Losses From Equity Investments
—
—
—
—
Issuance Of Capital Stock
—
—
0.00
0.00
Net Preferred Stock Issuance
—
—
—
—
Preferred Stock Issuance
—
—
—
—
Preferred Stock Payments
—
—
—
—
Sale Of Business
—
—
—
—
SEC Filings

Recent 10-K, 10-Q, 8-K, and Form 4 (insider) filings.

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